Placing an Order

 

Disclaimer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Catalog PDF

 

 

 

Placing an Order

Orders can be placed:

  • On our Web Store via the Shopping Cart
  • By email – [email protected]
  • By faxing an Order Form to our fax number, (707) 307-7007;
  • Or by phone at (707) 258-1641.

We make virtually all chocolates to fill customer orders when they are ordered. Many of our fillings take more than 24 hours to make. Most orders are completed and shipped within seven days. After we receive your order, we will schedule its production and contact you with a production commitment date and discuss any questions we might have and answer any you may have. Orders are filled in the sequence in which they are received. During the peak holiday periods, we prefer you give us some time to create your chocolates. Some of our flavors have minimum order quantities. During the Holidays we may be able to relax these minimums so please contact us if want a flavor that has a minimum that is higher than you want to purchase.

Payment Forms Accepted:

  • On Web – Paypal (including MasterCard, Visa, Amex, Discover)
  • By Fax or Phone – via Square (MasterCard, Visa, Amex, and Discover)

When we receive your order:

  • We will estimate the date when we expect to ship your Order. We will confirm this date via email or via phone.
  • If you have requested a particular Ship Date, Delivery Date, or Shipment Arrival Date and we have any concerns about meeting your requests we will email and or call you to discuss.If you have requested a particular Ship Date, Delivery Date, or Shipment Arrival Date and we have any concerns about meeting your requests we will email and or call you to discuss.
  • We will send you an email when we ship.
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